OUR MISSION :

Living in a new city is always an exciting experience, but it comes with its own set of challenges.

As an expatriate living in Brussels, it can be difficult to balance between work, family, and other commitments while keeping your home clean and tidy. That's why we offer you a professional housekeeper service using the very advantageous Belgian service voucher system*.

With our service, you'll always have a qualified housekeeper employed by a recognized company and having all the necessary insurances for an amount of just 10€ per hour. This system offers a convenient and affordable way to keep your home clean and well-maintained, without having to worry about the hassles of finding and managing your own housekeeper.

Our housekeeping service is designed to meet all your needs. Our housekeepers are trained and experienced professionals who can handle a wide range of cleaning tasks, from vacuuming and dusting to deep cleaning and laundry services. We work with you to create a customized cleaning plan that meets your specific needs and preferences, so you can enjoy a clean and tidy home without having to lift a finger. We also offer flexible scheduling options to accommodate your lifestyle, so you can schedule cleaning appointments at a time that works best for you.

* The service voucher system is a government-supported initiative that allows individuals to purchase service vouchers at a reduced cost.
These vouchers can then be used to pay for a variety of services, including housekeeping.
By using service vouchers, you can take advantage of significant savings while still enjoying the benefits of a professional cleaning service.

Taking care of your home every day.

We take care of all recurring cleaning tasks so that after our visit, your house/apartment will be back to its former glory:

  • Tidy up and clean living areas (bedrooms, living room, office) according to your habits.
  • Floor cleaning: tiles, parquet, carpets, etc.
  • Cleaning of your bathroom linen, towels and tea towels.
  • Kitchen and bathroom cleaning, descaling of taps and seals.
  • And much, much more!

We offer our services on a recurring basis only, with a minimum of 3 consecutive hours every two weeks. Most of our customers opt for 4 to 5 hours a week

And because the tasks you'll be entrusting to your housekeeper are no mean feat, make sure you provide her with all the equipment and products she'll need to work efficiently...

Essential equipment

  • Vacuum cleaner
  • Bucket
  • Broom
  • Hand brush + Pick-up
  • A large and a small raclette
  • Telescopic handle (for ceilings)
  • Mop(s) / Dishcloth(s)
  • Microfiber fabrics
  • Sponges
  • Paper towels
  • Ironing board
  • Steam generator / Iron
  • Cleaning gloves

Required products

  • Cleaning products as environmentally friendly as possible
  • Liquid floor soap
  • Toilet care product
  • Degreasing products for the kitchen
  • Anti-scale products for bathroom, bath and shower
  • Dishwashing detergent

Customized services based on your own criteria

Depending on your needs and on request*, your housekeeper can perform specific tasks that do not need to be repeated for each service:

  • Deep-cleaning the fridge.
  • Window cleaning
  • Tidying up and dusting your dressing room.
  • Degreasing of kitchen cabinets and dusting of cupboards.
  • Spring cleaning.

* Contact us to organize your housekeeper's schedule. You choose the days and times of her services, and you can change the frequency and duration of services at any time.

Planning is at the heart of our services.

Do you have special needs in terms of service frequency? Does your home have any special features that need to be taken into account when hiring a housekeeper ? No problem for us !

We'll answer all your questions and take the time to analyze your needs over the phone, during a meeting at our offices, or by Zoom ! Then, once we've fully identified your needs, we select the best suited housekeeper to the tasks you'd like us to carry out.

And because we know you've got other things to do, we've digitized everything we can. Saving you time!

Professional housekeepers at your service.

To the best of our ability, and to meet your expectations even better, we try to recruit only staff selected for their know-how and interpersonal skills.

Our housekeepers are true experts, mastering housekeeping from A to Z: knowledge of household products, floor cleaning adapted to the materials used, cleaning using hotel* techniques, etc.

We offer our staff ongoing training several times a year, enabling them to perfect their knowledge of the profession, learn new techniques and acquire good ergonomic reflexes.

service zone

Our housekeepers can be found anywhere in and around Brussels, within the area defined on this map.

If your request concerns an area outside this map, we invite you to contact us so that we can examine our possibilities.

We also have a small number of active housekeepers in Walloon Brabant, and are working to further develop our services in this area.

We register your request

We examine the details of your request and check that they are compatible with our immediate availability. We'll get back to you as soon as possible with a proposal. If we don't have immediate availability, we'll keep you informed of our short-term possibilities, and may propose an alternative solution.

November 24, 1999

We plan the services of your household help

We make our best to adhere strictly to your criteria. If we need to deviate from them in order to respond more quickly to your request, we will provide you with all the necessary information. With your agreement, we will schedule the first services of your household helper.

November 24, 1999

We evaluate your satisfaction before submitting our collaboration agreement.

Because it's impossible to form an opinion in a single visit, we let a minimum of 3 services pass before discussing your level of satisfaction with you. If everything is OK, we send you a collaboration agreement. If something doesn't work out, we'll look for a better solution for you.

November 24, 1999
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